Shipping FAQ Free
We accept all major credit/debit cards, Venmo, and Zelle. We currently are not accepting PayPal at the moment.
The lower 48 United States: 3–7 business days*
Holiday Season: 5–10 business days*
*Depending on the location from West Coast
Some distant areas can take a bit longer, but we’ll get it to you!
• The delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
• Deliveries might take longer than expected because of the incorrect shipping address, lousy weather, or other unavoidable circumstances.
Before we can ship your order, VéloCliqué has to prepare your products, do strict quality-control tests, and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time.
The order processing time might take up to 1-2 business days*.
Processing includes checking, packing, and arranging your packages to be picked up from our service carriers. After all these procedures, the tracking number will be provided to you via email.
*If you place your order after 3:00 pm Pacific Standard Time on Friday or over the weekend (Saturday or Sunday), your order will be shipped the following Monday or Tuesday.
Thank you for understanding.
Rest assure. Your privacy and security are our top priority. All payment data are encrypted, and our website is SSL Certified.
We accept 12 hours’ notice to cancel an order or update changes such as quantity, color, or shipping address information. Just feel free to contact us. We’re available 24/7 at firstname.lastname@example.org
Please note that any cancel or change request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be honored once processed.
We will still do our best to get a hold or cancel your order after 12 hours, but no guarantee. If we could do so, you would be charged a 15% cancellation fee because of the cost we incur for the item already being in production.
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.